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Consider the wall proportions, viewing distance and the mood you want for the room. A panoramic image suits a wide wall, while a vertical subject works well in a narrow space. If you are unsure, our team can review the resolution and advise you before printing.

Yes. You can upload a photo, illustration or original design. Our graphics team will review the resolution, proportions and crop before printing.

Yes. Every customer-supplied file is reviewed. We will contact you if the resolution, crop or expected print quality may not produce a satisfactory result.

Measure the width and height in several places and use the largest measurements. Our calculator automatically adds a 2-inch trimming allowance to both dimensions to make installation easier.

Yes. The configurator shows how the image will be positioned for your chosen dimensions. You can adjust the crop before confirming the order.

The price depends on dimensions, material and selected options. Enter your wall width and height in the calculator to see the price for your project before applicable taxes and options.

Yes. We create custom murals for offices, retail stores, restaurants, hotels, schools and other commercial spaces across Canada and the United States. Contact us for help planning your project.

The self-adhesive mural installs without separate paste on a prepared wall. Commercial wallpaper requires wallpaper adhesive. Both have a textured matte finish; canvas has a low-glare satin finish and is available as a print only or stretched on a wooden frame. The best choice depends on the surface, room and desired effect.

Yes. Gently clean the surface with a soft cloth, water and mild soap. Avoid abrasive tools and strong cleaners, which may damage the printed finish.

Yes, on a smooth, clean and dry wall that is not in constant direct contact with water. Good ventilation is recommended to prevent excessive humidity.

We print with high-quality inks for rich colours and clear detail. Slight differences are possible because screen brightness and calibration vary. The image resolution also affects the sharpness of the final print.

No. A mural follows the surface beneath it, so bumps, holes and texture may remain visible. Repair and sand the wall before installation for the smoothest finish.

Yes. The mural arrives in manageable panels and includes installation guidance. Work slowly, align the first panel carefully and follow the instructions step by step.

Not always, but a second person makes large panels much easier to handle and align. A careful person can generally install a small mural alone.

The wall should be smooth, clean, dry and painted. Follow the paint manufacturer’s full curing time; paint that is dry to the touch is not necessarily ready for an adhesive wallcovering. Remove dust with a dry cloth and avoid cleaners that could interfere with adhesion.

Our standard material works best on smooth painted surfaces such as prepared drywall or glass. For brick, raw concrete, heavily textured walls or another unusual surface, contact us before ordering so we can recommend a suitable material.

Panels are generally between 42 and 50 inches wide, depending on the final mural dimensions. Whenever possible, the layout is divided into panels of equal width.

No. Our peel-and-stick wall murals can be removed after installation. Removal is designed to preserve a properly prepared surface, but damage-free removal cannot be guaranteed in every situation. A removed mural cannot be reused.

No. Our Dry Tack Linen peel-and-stick wall murals can be repositioned during installation only, for easier alignment. Once installed, they can be removed, but they cannot be reused or transferred to another wall, including when moving home.

Yes, but please contact us before ordering. Cold temperatures and major temperature changes may require a different material from our standard option.

Your order is dispatched within a maximum of 10 days after ordering. Allow another 1 to 5 days for transit, depending on the destination. From order to doorstep: generally 10 to 15 days in total, including preparation and delivery. Ask us before ordering if you have a firm installation deadline.

Yes. We ship made-to-measure wall murals throughout Canada and the United States. Delivery may take slightly longer in remote areas and some western regions of Canada.

Yes, standard shipping is free for the vast majority of orders. In rare cases, an additional charge may apply if the actual carrier cost is disproportionately high relative to the order value, particularly for a small order going to a hard-to-reach area. We will contact you before printing.

Yes. When tracking is available, it is sent after your order ships so you can follow the delivery progress.

Yes. A priority production option may be available during checkout. It shortens production time, while carrier transit time still depends on the destination.

Murale Design covers customs duties for shipments to the United States. These duties are included in our prices.

Because every mural is produced for your selected image and dimensions, it generally cannot be returned simply because you changed your mind. Contact us promptly if there is a problem with your order.

Take photos of the uninstalled mural, the packaging and the shipping label, then contact us promptly with your order number. Our team will review the issue and explain the next steps.

Your mural is covered against manufacturing and printing defects. The warranty does not cover problems caused by an unsuitable surface, improper wall preparation or installation that does not follow the recommendations.

Contact us as quickly as possible. A change or cancellation may be possible only if production has not started. Once a custom order has entered production, it generally cannot be changed.