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Choose an image that suits the room and the proportions of your wall. Large walls require a sufficiently high-resolution file. If you are unsure, our team can review the image and advise you before it is printed.

Yes. You can upload a photo, illustration or original design. Our graphics team will review the resolution, proportions and crop before printing.

Yes. Every customer-supplied file is reviewed. We will contact you if the resolution, crop or expected print quality may not produce a satisfactory result.

Measure the width and height in several places and use the largest measurements. Our calculator automatically adds a 2-inch trimming allowance to both dimensions to make installation easier.

Yes. The configurator shows how the image will be positioned for your chosen dimensions. You can adjust the crop before confirming the order.

Yes. We create custom murals for offices, retail stores, restaurants, hotels, schools and other commercial spaces across Canada and the United States. Contact us for help planning your project.

We offer self-adhesive wall murals, wallpaper and canvas prints. The best option depends on the surface, the room and the finish you want. Our team can help you select the right material.

Yes. Gently clean the surface with a soft cloth, water and mild soap. Avoid abrasive tools and strong cleaners, which may damage the printed finish.

Yes, on a smooth, clean and dry wall that is not in constant direct contact with water. Good ventilation is recommended to prevent excessive humidity.

Each mural is printed to order with high-quality inks for rich colour and clear detail. Final sharpness also depends on the source image, which is why customer-supplied files are reviewed before printing.

No. A mural follows the surface beneath it, so bumps, holes and texture may remain visible. Repair and sand the wall before installation for the smoothest finish.

Yes. The mural arrives in manageable panels and includes installation guidance. Work slowly, align the first panel carefully and follow the instructions step by step.

The wall should be smooth, clean, dry and painted. Allow fresh paint to cure for 10 to 15 days. Remove dust with a dry cloth and avoid cleaners that could interfere with adhesion.

Our standard material works best on smooth painted surfaces such as prepared drywall or glass. For brick, raw concrete, heavily textured walls or another unusual surface, contact us before ordering so we can recommend a suitable material.

Panels are generally between 42 and 50 inches wide, depending on the final mural dimensions. Whenever possible, the layout is divided into panels of equal width.

No. Our wall murals are designed to be easy to remove, even years after installation. You can refresh your décor whenever you’re ready for a change.

No. The mural is intended for a single installation. Once removed, it will not retain the properties required for reliable installation in another location.

Yes, but please contact us before ordering. Cold temperatures and major temperature changes may require a different material from our standard option.

Our published overall delivery estimate is 10 to 15 days. Orders are normally ready to ship within 10 days of the order or required proof approval. Destination and artwork approval can affect timing; ask us before ordering if you have a firm installation deadline. See our shipping policy for the full terms.

Yes. We ship made-to-measure wall murals throughout Canada and the United States. Delivery may take slightly longer in remote areas and some western regions of Canada.

Standard shipping is generally included. Exceptions may apply when shipping costs exceed the allowance in our shipping policy. If an additional shipping charge applies, we notify you before printing. Contact us before ordering for a remote destination or special delivery requirements.

Yes. When tracking is available, it is sent after your order ships so you can follow the delivery progress.

Yes. A priority production option may be available during checkout. It shortens production time, while carrier transit time still depends on the destination.

Yes. Duties, taxes or customs fees may apply to shipments entering the United States. When charged, these fees are the recipient’s responsibility.

Because every mural is produced for your selected image and dimensions, it generally cannot be returned simply because you changed your mind. Contact us promptly if there is a problem with your order.

Take photos of the uninstalled mural, the packaging and the shipping label, then contact us promptly with your order number. Our team will review the issue and explain the next steps.

Your mural is covered against manufacturing and printing defects. The warranty does not cover problems caused by an unsuitable surface, improper wall preparation or installation that does not follow the recommendations.

Contact us as quickly as possible. A change or cancellation may be possible only if production has not started. Once a custom order has entered production, it generally cannot be changed.