How to prepare your support request
For a question about an order, include your order number and describe the issue you are experiencing. If you need help with dimensions, cropping or installation, include a photo of the wall and its width and height. This information helps us understand your situation and guide you toward the appropriate next step.
Before ordering, compare the available materials and estimate your project using the price calculator. To prepare for installation, read our installation guide and check that your surface meets the conditions described there.
Our frequently asked questions cover images, orders and installation. If you need individual assistance, contact our team. If screen sharing is needed, wait for instructions from the person assisting you, and do not share passwords or payment information.